Squarespace Reviews – Complaints You Must Be Careful About

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While writing Squarespace Reviews and Complaints, I remembered the days when I started blogging and never had any clue, that one day I will be reviewing Website Builders.  WordPress is my personal favorite, as I learned to blog with the help of this website builder.

With the popularity of content creation and content marketing, the website builder platforms also grow in the number. Website builders provide a platform to create a website by providing them tools and their interface.  There are many popular website builders like Wix, Weebly, Squarespace and so on.

Most of the times, when one chooses a website builder, he may not be aware of the intricacies of the platform and may be trying out the website builder for the first time, without any prior knowledge of the platform.

Let’s review Squarespace today and why you should be careful before creating a website with it?

What is Squarespace?

Squarespace is a private American company, based in New York City, that provides software as a service for website building and hosting. Its customers use pre-built website templates and drag and drop elements to create web pages.

Anthony Casalena is the founder of Squarespace and was launched in 2003.  Squarespace has 1+ million websites and has different pricing plans for personal and Business online stores.

Squarespace Review:  Complaints you should be careful About

Squarespace is a leading website builder in the market which uses drag and drop feature to build beautiful sites for the customers.

Squarespace is using Social media exclusively to promote its brand and some great Youtube videos on website building.

Squarespace also provides you with the great looking website examples created by people like you and me, gives the expression that any one can make stunning websites with Squarespace.

Squarespace does offer a 14-day free trial.  Squarespace websites are stunningly beautiful and professional.

But there are some drawbacks of the Squarespace, which you must be aware before creating a website with it.

Pros of Squarespace

1.Superspace SEO

Superspace has its own Analytics, which is only visible to the user and you can track the daily, weekly, monthly traffic reports.  You can also add Google Analytics to Superspace sites.

Superspace sites have all the SEO techniques within it like meta title, meta description, SEO friendly URls, automatic submission of sitemap to Google and so on.

It’s really a welcome feature of Squarespace, compare to Weebly which offers SEO only to its paid members and all the free sites at Weebly are non-indexing.

2.Export your site to WordPress

Unlike Wix, Squarespace lets you export your website data to WordPress.  In other words, you can download the code of your whole site – pages, blog and all – then import it for editing in the more advanced WordPress CMS.

3. Unlimited Templates

Squarespace let you use unlimited templates for your website, means you can change the template of your site if you need to.

As we all know Squarespace has stunning and beautiful templates to choose from, but it lets its users change it frequently compare to Wix, where you can not change a template once you choose one.

Things You should be careful about Squarespace

1. Learning Curve – Not the Easiest Website Builder

 Squarespace templates are not intuitive and it takes much time to figure out how to customize the templates. First you need to find out the Style Editor, and next, you have to work out how to upload the images.

You need to really really patient while building websites with Squarespace.

2. Comparatively Expensive

Squarespace pricing is comparatively expensive than its counterparts like Wix and Weebly.  Squarespace offers a personal plan for $12, Business Plan $18, and building online stores offer plans with a Basic plan for $26/m to $40/m.

3. Limited Digital Downloads

If you want to build a website which offers digital products and service, then you should be aware of the fact that Squarespace only allows you to download up to 300MB only.

4. Supports Safari on Mac only

Squarespace does not support safari other than Mac, so better if you change your browser, then later to face issues with your site.  Also, it is important to note that Safari holds up to 3.8% share in the most popular browser list. So that can be an issue, as your website will not be visible to many Safari users.

5. Customer Support is lousy

It’s very unfortunate that Squarespace Support is not up to the mark and many faces problems with Squarespace on different issues  You will also notice that there are many complaints against Squarespace in Better Business Bureau.

Complaints about Squarespace at Better Business Bureau

Pl check with your Squarespace head branch about the Tax related issues.

Tax issues at Squarespace

6.Not recommended for Photography sites

Squarespace websites are fine if you are using it for personal photography blogs but  Squarespace can be a little sluggish sometimes if you are uploading lots of large, hi-resolution photos, which might prove to be a real time-drain if you intend on uploading large albums for clients.

7.  Apps and Extensions

Squarespace does not support third-party extensions and one need to rely on Squarespace.  Any features that can be rolled out have to be rolled out by Squarespace, which is a big disadvantage if you want seamless integration of specific functionality.

Is there a better alternative to Squarespace?

Squarespace though creates a beautiful website with drag and drop feature, for a newbie, who never build a website, is a great learning curve.

Wealthy Affiliate is definitely a better option to create your own website with ease and easy to follow training which guides you step by step.

1.Easiest Platform to build Websites

WA uses WordPress as CMS and is one of the simplest CMS to build your website.  Even a newbie can build a website within 30 seconds.

Watch this Video How You Can Build a Website Within 30 Seconds.

Wealthy Affiliate provides training on two basic levels.  Training is divided into small lessons which include simple tasks to perform.  By lesson 4, you have learned how to build your own website.

WordPress + WA Training is a great combination, which allows anyone to create a site within minutes

2. Most Cost Effective

WA offers you everything from A to Z to build your online business, which costs you less than $1per day, which includes tools, training, hosting, SSL Certificates to all of your 50 sites.

What you will get in less than $1 per day?

3. Most powerful Hosting

premium hosting at WA

4. Sites are mobile responsive across all the browsers

Sites created at WA are mobile responsive and irrespective of the browsers.  As we all know mobile responsive sites are highly ranked by Google in SERP.  It is one of the matrix that Google ranks the websites highly.

5. Site Support, Comunity Support is awesome at WA

Site Support at WA is awesome, and average response time for all requests is less than 5 minutes, 24x7x365.  Not only this, WA Community is one of the USP of this platform.  The encouraging and healthy atmosphere within the platform makes it more worthy.

6. No Complaints at Business Bureau in the last 5 years

It’s very rare to find that there is no single complaint against WA in the last 5 years.  If you search online, you will find hardly any complaint against WA.

The one CON that I read about WA is that it does not teaches black hat SEO, and I really don’t understand it is a good or bad thing, that WA teaches you how to ethically rank on Search Engines.

7. Only Platform that You will Need for Your Online Business

WA offers you all the tools that one need to establish a successful business online, from websites, hosting, domains and site security everything is included in your one membership.  No upsells is another feature of WA.

create-your-free-account button

Conclusion

Squarespace is a leading website building platform but it offers much less than what it charges for. Squarespace is too limited for building a thriving online business.

With technical limitations and average site support, and with a learning curve it’s really difficult for a non-techie person to build a good site with Squarespace.

The most critical thing having complaints of billing and collection against Squarespace.  These are some major concerns you need to be careful about before making a website with Squarespace.

Squarespace Reviews and Complaints

5.1

Ease of Use

3.0/10

Value for Money

3.0/10

Design

6.0/10

Features

6.0/10

Performance

7.5/10

6 thoughts on “Squarespace Reviews – Complaints You Must Be Careful About”

  1. I as most of us use WordPress to create my websites. Ten years back, when I just started doing something online, I tried some other platforms (I don’t remember names). I quickly I refused it because the WP is free and very easy to use with many options. I don’t see much sense paying $12/month. Does this amount include hosting? And yet, 300 MB limit and Safari non-support, I don’t see why so?

    • Hey Andrejs,

      Yes, thankfully it includes hosting and Square space have other features like their own analytics, but I think some major complaints is surface is not intuitive and takes a bunch of time.  

      Now a days, almost all websites are fully functional across the browsers, so that could be an issue with some users.

      You are right, Word press is the easiest CMS which is available for free and 30% of the total web sites are of Word press.

      Thanks 

      Regards.

  2. Hi Shubhaangi,

    Very thorough review. I never encounter Squarespace because luckily for me. I found WA and WA is using WordPress. WordPress is very user friendly plus the fact that the community will help you with about anything WordPress. I highly recommend this to a newbie like me.. 

    But, it will be much better if they will join WA right? They will have all the guidance from creating a website to creating a content.

    • Hey emman,

      We are all lucky that we found Wealthy Affiliate, which has training from a to z of Online Marketing, and the community is really helpful.

      You are right when you say that WA  teaches everything from website creation, content creation to content marketing.

      Many of the people still not aware of the WA and for a newbie its the best option available for free, to start with.  

      Thanks,

      Regards.

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